REFUND POLICY 

REFUND POLICY 

LAST UPDATED: JULY 22, 2025

At GC SOLUTIONS GROUPS LLC, we aim to deliver high-quality digital services and ensure customer satisfaction . However, due to the nature of our services, we apply the refund rules .

1 . GENERAL POLICY

Refunds are issued in specific cases where :

- The service was not delivered as agreed 

- A technical error on our side prevented service delivery 

- A duplicate payment was made in error 

We do not issue refunds for completed services , consultation or digital work already delivered . 

2 . SERVICE-SPECIFIC REFUNDS 

A. CONSULTING SERVICES

- Non-refundable once the session has started .

- 50% refund possible if cancelled at least 24 hours before the session.

B. DIGITAL OR WEBSITE SERVICES

- Non-refundable after the work has been started or completed.

- You may request a refund if we fail to initiate the service within 5 business days of payment .

C. CUSTOM PACKAGE OR SUBSCRIPTION 

- Not eligible for refund once the first milestone of phase has started.

- If canceled before delivery begins, a partial refund may be granted minus administrative charges. 

3 . REFUND REQUEST PROCESS 

To request a refund , send me an email with the following:

- Full name and contact details 

- Service purchased and date 

- Reason for the refund request 

📧 Email: gcsolutiongroups02@gmail.com

We will respond within 5-7 business days .

4 . DISPUTES 

Please contact us before opening a dispute with your bank or payment provider. Most issues can be resolved quickly and fairly through direct communication.

5 . CHANGES TO POLICY

We reserve the right to update or change this refund policy at any time . Any update will be posted on this page with the new effective date .

CONTACT US

For questions or any concerns, contact us at: 

 📧 Email: gcsolutiongroups02@gmail.com 

📞 Phone: +1(513)525-9418

 🌐 www.gcsolutiongroup.work 

🏢 BUSINESS ADDRESS: 1754 Wyoming St, Dayton, OH 45410, USA